Project Manager

Springfield, IL
Full Time
Operations Department
Mid Level

Who We Are:

At Challenge Unlimited, our vision is to become a national leader in providing employment services to people with disabilities that empower them to reach their full potential. We intentionally provide opportunities for individuals with disabilities which will assist them to live, work, and participate in the community.

Challenge Unlimited is driven by its core values: community, helpfulness, abilities, leadership, learning, ethics, innovation, growth, and effective outcomes. It is these values that have powered Challenge Unlimited to its success and has helped over 600 disabled individuals find meaningful work across all of our locations.

Position Summary: 
Reports to the Vice President of Operations or the Director of Operations, the Project Manager is responsible for overseeing the custodial services at the GSA Paul Findley Building with work-related opportunities for people who have different abilities to work with integrated teams and receive work support and development as needed to achieve a the highest level of independence position. 

Position Details: 

  • ​Shift:  Full-Time 
  • Days: Monday-Friday 
  • Hours: 8am-4pm but must be flexible to be able to cover 7am-3pm shift when needed. 
  • Pay Rate: Salary position. $55,199 annually with benefits
  • Location: GSA Springfield Illinois at the Paul Findley Building 
Key Responsibilities 
  • Work with the Operations department to generate ideas and approaches to maximize growth and efficiency opportunities. Communicate a vision for how the site supports and furthers the Company's mission, aligning systems, culture, and structure to ensure consistency and meet contract needs. 
  • Maintain compliance with Ability One contract. Review and update Standard Operating Procedures to ensure consistency in service delivery. Provide safe environment for all workers and customers. Ensure Safety Data Sheets are organized and current. Follow and enforce OSHA (Occupational Safety and Health Administration) regulations. Complete incident and accident reports in accordance to Company policies. Take preventative and corrective action as needed. Conduct safety training, inspections, and ensure workers utilize Personal Protective Equipment. 
  • Make and project estimates on revenue and expenses for future months and fiscal year. Review and propose budget updates. Monitor labor, supply and equipment expenses and take appropriate action to meet budgets.Provide operational and expenses data fro contract negotiations. 
  • Order chemicals and other supplies necessary to meet the contract needs and maintain proper inventory levels-ensuring the site is properly stocked. 
  • Schedule workers to perform contract requirements and forecast staffing needs by tracking trends in contract needs and changes. 
  • Manage special project scheduling requirement and complete contractual paperwork. 
  • Ensure work is performed in accordance with the contract's statement of work and in compliance with Company policies and procedures, applicable law and regulations, customer requirements, and quality and safety standards. Monitor operational metrics to measure personnel and productivity for lines of business using industry benchmarks and contract requirement standards to baseline expectations. 
  • Develop professional working partnerships with current and potential contracting representatives, subcontractors, vendors, and site occupants. Develop and establish communication methods, using routine and periodic meetings, proactive preparation and reporting and prompt response and resolution of customer complains. 
  • Monitor the results of various Quality Control (QC) efforts and ensure all QC audits and safety documents are completed and on file for inspection. Deliver accurate and timely reporting and analysis of key performance indicators (KPI) and trends on site. RElay information to workers and upper management about updates or changes to the contract in a timely, accurate manner. Assist Operations and Quality leadership in establishing metrics and managing customer expectations and ensure contract requirements are performed in accordance with the contract. 
  • Monitor  and ensure Operations services at the site are meeting the needs of the clients while fulfilling contract requirements. Ensure supervisors and team leaders receive training and coaching on working with individuals with disabilites and applying those techniques in the workplaces. Work with clients to help them develop job skills and work/behavior skills to help them achieve the highest level of independence possible. Periodically audit performance and development of clients. 
  • Place people in positions to succeed. Develop, empower and mentor a top-notch team. Direct supervision of Custodial Supervisors and indirect supervision of all site positions, ensuring work is performed according to the contract, company policies and procedures. 
  • Oversee and direct any subcontractors used to supplement contract work. Interview, train, evaluate, discipline and process timekeeping for workers. Encourage effective outcomes and accountability. Communicate job expectations, motivate and counsel employees. 
Requirements
  • Education: Bachelor's Degree in business or related field. Will consider a minimum of 8 years of relevant experience in lieu of a degree. 
  • Experience: Minimum of 1+ years of janitorial experience and at least 5 years of supervisor experience. Preferred experience in janitorial contact management.  
  • License: Must have a valid drivers license and be at least 21 years or older. Pass driving background check with personally insured vehicle required. 
  • Background checks: Must pass various State and Federal registry checks, criminal background checks, and DCFS Abuse and Neglect Tracking System check. 
Physical Demands 
  • Sitting: frequently sitting in the normal course of office-sedentary type of work 
  • Standing: Occasionally standing, walking, bending, squatting, reaching and twisting in the normal course of office-sedentary type work and for training workers. 
  • Hearing/Speaking: Listens and speaks with managers, clients and employees to communicate instructions, exchange feedback, conduct meetings. 
  • Seeing: visually alert to monitor employee and client actions, work with computer systems, documents, and reports and to drive to work. 
  • Handling: using hands in typing, calculating, filing, phone and other office equipment. 
  • Movement: Occasionally bending, reaching, and twisting, climbing stairs and or ladders, squatting and kneeling to inspect buildings. 
  • Lifting: Lifting, carrying, and pushing or pulling up to 10 pounds in more office work. 

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick, Personal & Holidays)
  • Short Term & Long-Term Disability
  • Supplemental Term Life 
  • Funeral Leave 
  • 401(k)
  • Mileage Reimbursement 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability or protected veteran status.

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