Operation Training Specialist

Alton, IL

Full Time

Operations Department

Mid Level

About Challenge Unlimited:

At Challenge Unlimited, our vision is to become a national leader in providing employment services to people with disabilities that empower them to reach their full potential. We intentionally provide opportunities for individuals with disabilities which will assist them to live, work, and participate in the community.

Challenge Unlimited is driven by its core values: community, helpfulness, abilities, leadership, learning, ethics, innovation, growth, and effective outcomes. It is these values that have powered Challenge Unlimited to its success and has helped over 600 disabled individuals find meaningful work across all of our locations.

About this Position:
Position Type: Full Time
Days: Monday-Friday and some weekends
Hours: 8am-4:30pm
Pay: $18-$20 per hour
Travel: up to 50%
Location: Alton Illinois

Summary

Reporting to the VP of Operations, the Training Specialist is responsible for supporting activities that advance our mission to provide people who have different abilities opportunities to work achieve the highest level of independence possible.

Key Responsibilities

Onboarding of new Project Managers (PM) at existing sites in the area of HR, Finance, MIS, ratio compliance, company mission and values among other areas such as contract/industry specific.
Mentor and help develop the team through training and problem resolution and help managers build an effective company culture.
Lead Operations team in researching, developing, and initiating effective training curriculum modules to enhance team capabilities.
Collaborate with the training department to create learning initiatives and training content related to Operations needs: computer, site specific or equipment modules.
Conduct audits ensuring employees are performing job responsibilities according to training. Monitor and track training progress of Operation teams to include managers and workers utilizing current tracking methods or improved tools.
Continue to develop and maintain Operations Training group page.
Manage and drive the Apprenticeship Program and CMI (ISSA Train the Trainer certification) and assist with preparation for audits.
Review and update Operations training SOP's.
Research new industries directed by senior operations team to recommend training required to be successful for growth.
Obtain train the trainer certifications as needed to lead the team in creating training materials to support growth.
Support new business start-ups with training needs to include developing, scheduling, teaching, and tracking during the first six months.

Qualifications

Education: Bachelor's Degree in Business Administration/Communication/HR/or related field. Will consider a minimum of 5 years of relevant experience in lieu of a degree.
Experience: Minimum of 2+ years of relevant experience (training content development, on the job training techniques and online learning management systems)
Must have excellent oral and written communication skills
Certifications/Licenses: CMI certification preferred (obtain within 6 months of hire)
Background checks: must pass various criminal background checks for State and Federal registries.
Must be 21 years or older, have a valid drivers license and pass the driving background check.

Benefits

Holidays
Vacation
Paid time off
Sick Time
Health, Dental and Vision Insurance
401K

EOE Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Operation Training Specialist

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