Challenge Unlimited Inc

On-Call Job Coach

Swansea, IL - Temporary

Who We Are:

At Challenge Unlimited, our vision is to become a national leader in providing employment services to people with disabilities that empower them to reach their full potential. We intentionally provide opportunities for individuals with disabilities which will assist them to live, work, and participate in the community.

Challenge Unlimited is driven by its core values: community, helpfulness, abilities, leadership, learning, ethics, innovation, growth, and effective outcomes. It is these values that have powered Challenge Unlimited to its success and has helped over 600 disabled individuals find meaningful work across all of our locations.

Position Summary:

Reporting to the Director of Community Employment, the Job Coach facilitates vocational training services which provide people who have different abilities opportunities to work with integrated teams and receive work support as needed—achieving the highest level of independence possible.

Responsible for providing 1-1 vocational employment support, job skills training, orientation, and ongoing support for clients with disabilities seeking community employment. Maintain accurate records, provide professional communication with managers, clients, and employers. Encourage effective outcomes and accountability. Help the Employment Services Team maintain quality services and meet outcomes in both Illinois and Missouri. Maintain up to date understanding of the expectations for each program and techniques that will provide best practices and quality outcomes. Gain working understanding of services and outcome requirements for paid contract services.
Build an effective company culture that embodies our company values to achieve goals and objectives. Provides services resulting in client placement that meets client interests and desired employment and the individual service plan and funding source goals of placements.
 

  • Pay Rate: $19.00
  • Shift: On call as needed
  • Location: Travel to St. Clair County, Madison County, or St. Louis 


Key Responsibilities: 

  1. Client Relations: Promote a culture of person-centered services that advances the Company’s mission to provide quality care and services in a community-based setting to individuals with disabilities. Ensure a high rate of client satisfaction. Communicate regularly and effectively with clients regarding progress toward goals and program success. Review client files and determine their individual needs. Demonstrate our Company values to achieve optimum performance levels and achieve goals and objectives. Review client files and determine their individual needs. Demonstrate our Company values to achieve optimum performance levels and achieve goals and objectives.
  2. Client Employment, Training: Train and support SEP clients when starting a new job to learn about safety, policies, procedures, and communication with co-workers, customers, and supervisors as job duties require. Complete orientation and learn about job tasks expected of employees and ensure quality and satisfaction with employer.  Accompany, train, and provide 1:1 support to clients at community integrated worksites; provide performance feedback and re-direction as needed. Provide verbal cues and support services for each client. Create job coaching plan – based on job duties, assist with the identification of effective job accommodations for clients as needed, provide feedback, re-direction, verbal cues, modeling support. Problem solves to create accommodations or other ways to address performance issues; task analysis, check lists, implement proper fading/re-entry techniques to ensure client success.  Communicate with Supervisor(s) for feedback, concerns, additional job tasks, etc. Support consumers to develop and maintain relationships with co-workers and supervisors. Assist with task analysis as needed and implement proper fading/re-entry techniques to ensure consumer success.  Conduct 1-2 assessments based on client's employment goals and interests – determine, if necessary, skills are present for job positions and job readiness. Maintains contact with ES Case Manager assigned to the consumer to report progress and difficulties.
  3. Community Integration: Assist ES Case Manager with locating community resources to help them obtain and maintain community employment, learn to self-advocate and how work affects entitlement programs.
  4. Documentation: Provide and maintain accurate records of observations and services provided to track progress for clients’ permanent records and for billing using the company’s electronic recordkeeping system. Complete and submit chrono daily notes into electronic case file documenting support services and client progress for funding agency, including summary of each coaching implementation. Chronological notes are to be recorded by Friday of each week. Complete required forms from DRS/MO-VR, secure signatures.  Provide progress updates of client services to the assigned ES Staff including urgent client issues immediately.

Position Qualifications: 
  • Education: High School diploma or G.E.D. 
  • Experience: Prefer 1+ years’ experience working with people with developmental disabilities (DD) and/or mental illness (MI).  Experience assisting individuals with career development preferred.
  • Certifications/Licenses: CPR, 1st Aid, Crisis Prevention Institute (CPI) training provided by the company must be successfully completed within the first 4 months to be certified and annually thereafter for CPR, 1st Aid and CPI to maintain the position.
  • Background Checks: 
    • Must pass criminal background check.
    • Must pass various State and Federal registry checks.
    • Must pass DCFS Abuse and Neglect Tracking System check
    • Must pass driving history check and Company policy criteria, maintain valid driver’s license and be 21 or older to drive on Company business.
Physical Demands: 
  • Sitting: Occasionally sitting in the normal course of office-sedentary type work.
  • Standing: Frequently standing, walking, bending, squatting, reaching, and twisting in the normal course of office-sedentary type work and for training workers.
  • Hearing, Speaking: Frequently listening to and speaking with managers, staff, and clients to communicate about requests, training needs and other concerns.
  • Seeing: Continually visually alert to monitor, to read and write or type documents, observe client interactions, and communicate with all.
  • Handling: Frequently using hands in handling products, writing, typing, and general office work.
  • Movement: Kneeling is required to perform CPR practice sessions; complete skills testing and use as required. Occasionally bending, reaching, and twisting; occasionally climbing stairs and/or ladders squatting; occasionally pushing/ pulling a rolling pallet jack loaded with product
  • Lifting: May need to lift or carry up to 50 lbs. to assist a client to their feet from a lying or sitting position, to help with walking or for the Client to change positions. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected veteran status.
Apply: On-Call Job Coach
* Required fields
First name*
Last name*
Email address*
Location
Phone number*
Resume*

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

I certify that answers given herein are true and complete to the best of my knowledge. No requested information has been concealed. I authorize the Company to investigate all statements contained in this application for employment as may be deemed necessary on arriving at an employment decision. I authorize the Company to contact any Company or individual it deems appropriate to investigate my employment history, character, and qualifications, and I give my full and complete consent to their revealing any and all information they wish as a result of this investigation. In addition, I hereby waive my right to bring cause of action against these individuals for defamation, invasion of privacy, or any other reason because of their statements. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal. I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for the Company to hire me. If I am hired, I understand that either the Company or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of the Company has the authority to make any assurance to the contrary.*
Do you have a valid Driver's License?*
Are you at least 21 years or older?*
The Highest Level of Education completed is:*
Are you currently employed?*
Employment Desired*
Shift Desired (CHECK ALL THAT APPLY)*
Are there any days or hours you would unable or unwilling to work? If yes, please specify*
Are you able to perform the essential functions of the job for which you are applying, with or without a reasonable accommodation?*
Do you have any relatives currently living with or working at one of our program sites?
If yes, please provide name*
Have you ever served in the miliary? If yes, please provide service branch, date entered and date separated.*
Have you ever worked for Challenge Unlimited, Residential Options, or Project CU before?
If yes, please provide date and job title*
How did you hear about our job opportunity?*
Are you eligible to work in the U.S.?*
Cover Letter
Work Experience
If presently employed, may we contact your present employer for a reference?*
Do you have at least one year of experience working with individuals with developmental disabilities or mental illness?
The following questions are entirely optional.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER
Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 05/31/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:
YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST
NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST
I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Name Date
Human Check*