Supervisor - Custodial

Jackson, MS
Full Time
Manager/Supervisor

At Challenge Unlimited, our vision is to become a national leader in providing employment services to people living with disabilities that empower them to reach their full potential. We intentionally provide opportunities for individuals with disabilities which will assist them to live, work, and participate in the community.

Challenge Unlimited is driven by its core values: community, helpfulness, abilities, leadership, learning, ethics, innovation, growth, and effective outcomes. It is these values that have powered Challenge Unlimited to its success and has helped over 600 disabled individuals find meaningful work across all of our locations.

  • Pay Rate: $20.64 per hour, plus benefits
  • Shift:  Full-time 11:30am - 7:30pm
  • Location: Jackson MS
Reporting to the Project Manager or Assistant Project Manager, the Supervisor is responsible for supervising work-related opportunities for people who have different abilities to work with integrated teams and receive work support and development as needed—achieving the highest level of independence possible. Supervises employees and clients in the performance of janitorial cleaning duties at the assigned site; may be assigned to assist crew with completing required tasks. Back-up/alternate point of contact with site contract management. Provides training, support, and on-going feedback to all workers on job duties, proper procedures, and areas for improvement, with a special focus on safety and company culture. Completes monthly/quarterly assessments and performance evaluations for the department. Other duties may include scheduling, training, disciplining, and/or processing timekeeping for workers. Ensures work and safety procedures are followed with a special focus on Company culture. Ensures quality and customer satisfaction at the site.

KEY RESPONSIBILITIES
  1. Performance Management.  Ensure work is performed in accordance with the contract's statement of work and in compliance with Company policies and procedures, applicable laws and regulations, customer requirements, and quality and safety standards.  Provide a safe environment for all workers and customers.
  2. Janitorial Support.  Observe and/or assist crew in completing contract required tasks.  Clean, sanitize, and restock bathrooms including sweep & mop floors, sinks, toilets, glass and mirrors, stall walls, stainless steel.  Vacuum, sweep, mop floors and stairs.  Empty all trash cans and replace liners, clean receptacles, as necessary.  Maintain and organize chemical and equipment storage areas in a clean, organized and safe manner.
  3. Quality Assurance.  Maintain quality standards.  Complete regular inspections.  Promptly correct any deficiencies and rectify any customer complaints.  Transport crew to and from cleaning locations as needed.
  4. Client and Staff Development.  Meet the needs of clients and staff while fulfilling contract obligations.
  5. Effective Leadership.  Supervise all site positions, ensuring work is performed according to the contract's statement of work, company policies, and procedures.  Communicate client, employee and customer issues to Project Manager and make recommendations for correction and/or discipline. Encourage effective outcomes and accountability.  Motivate, coach and counsel employees.


Education:                       High School Diploma or G.E.D.
Experience:                      Minimum of 2 years of janitorial experience and at least 1 year in a supervisory or                                                   training role.  Solid oral and written communication skills required.
Certifications/Licenses:    Driver's License (regular in IL, WI, OH, SC; Class E in MO)
  • Must pass criminal background check
  • Must pass various State and Federal registry checks.
  • Must pass DCFS Abuse and Neglect Tracking System check.
  • Must pass driving history check and Company policy criteria.  
  • Must maintain valid driver's license and be 21 or older to drive.

Benefits

  • Health Insurance
  • Life Insurance
  • Paid Time Off (vacation, sick and public holidays)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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