Custodial Quality Control Specialist

Kansas City, MO

Full Time

Quality&Safety Department

Mid Level

Who we are:

At Challenge Unlimited, our vision is to become a national leader in providing employment services to people with disabilities that empower them to reach their full potential. We intentionally provide opportunities for individuals with disabilities which will assist them to live, work, and participate in the community.

Challenge Unlimited is driven by its core values: community, helpfulness, abilities, leadership, learning, ethics, innovation, growth, and effective outcomes. It is these values that have powered Challenge Unlimited to its success and has helped over 600 disabled individuals find meaningful work across all of our locations.

Position Summary:

We are currently hiring a Quality Control Specialist at The Richard Bolling Federal Building in Kansas City, Missouri .
Schedule: Monday-Friday
Shift: Full-Time
Hours: 6am-2:30pm, 10am-6pm, 11am-7pm, 3pm-11pm, 4pm-12am Flexible to the Jobs Demands
Salary:$23.71 per hour + Benefits!
Travel: Up to 30%

Summary:
Reports to the Director of Safety and Quality Assurance, the Quality Control Specialist is responsible for overseeing the quality at assigned worksites where people who have different abilities work with integrated teams and receive work support and development as needed to achieving the highest level of independence possible.This position ensures custodial services are performed in full compliance with the Performance Work Statement, GSA standards, sustainability requirements, safety regulations, and contract performance metrics. This role will conduct routine and unscheduled inspections, documents deficiencies, verifies corrective actions, and supports continuous improvement of cleaning operations throughout the facility. The Specialist acts as the on-site quality authority ensuring work meets required cleanliness, sanitation, safety, and environmental standards.

Typical Duties:

Facility Inspections — Inspect offices, restrooms, corridors, entrances, floors, windows, waste areas, and exterior entry points. Verify compliance with cleaning, disinfecting, sanitizing, floor care, carpet care, restroom sanitation, window cleaning, and waste removal standards.
Regulatory & Safety Compliance — Ensure adherence to OSHA, SDS, EPA green cleaning standards, sustainable product use, infection control practices, chemical handling requirements, and equipment safety. Support government inspections and coordinate with COR/facility representatives.
Quality Documentation — Document deficiencies, track trends, verify corrective actions, and support performance reporting. Enter all QC inspections into the QMS database and audit systems for accuracy and integrity.
Floor & Restroom Quality Oversight — Inspect floor maintenance (stripping, waxing, buffing, extraction, spot cleaning, ADA‑safe surfaces). Confirm restroom disinfection, fixture condition, dispenser operation, and odor control.
Waste & Environmental Standards — Verify proper trash, recycling, and compost handling procedures, container cleanliness, and environmental compliance.
Contract Compliance & Communication — Moderate monthly Management Review Board meetings. Relay contract updates to workers and leadership. Assist in establishing metrics and managing customer expectations to ensure PWS/SOW compliance.
Team Observation & Support — Observe crew performance, report quality and safety issues, evaluate competencies, and support continuous improvement. Mentor staff, reinforce policies, and promote a positive, accountable work culture.
Non‑Conformance & Investigations — Issue and track Non‑Conformance Reports. Identify fraud, waste, and abuse. Participate in investigations using audit techniques and maintain regulatory oversight.
Customer & Contractor Relations — Build professional partnerships with contracting representatives, subcontractors, vendors, and site occupants. Investigate complaints, recommend corrective actions, and support trend analysis and continuous improvement.
Contract Knowledge & Risk Management — Maintain thorough understanding of the contract SOW, materials, and equipment. Manage quality control activities per QA standards, company procedures, client specifications, and contract requirements. Assist with generic and project‑specific risk assessments.

Minimum Qualifications:

Education: High school diploma or G.E.D required. Preferred 2 years of college. .
Experience: 3+ years’ work experience in Custodial; janitorial, housekeeping; or hospital sanitation. Quality control, engineering, or large contract experience preferred. Requires problem solving, time management, and attention to detail skills
Certifications: OSHA 30-hour certification in construction within 6 months. Custodial Certification within 6 month.
Pre-Employment Test: Computer technology baseline knowledge
Computer Skills: Proficient with OFFICE 365 Suite / Microsoft Excel, Word, PowerPoint, and Outlook a plus
Background Checks: Pass federal and state background checks. Pass child abuse and neglect background checks. Pass driving background check
Driving :Must be at least 21 years or older with a valid drivers license. Company Travel with personally insured vehicle is required

Benefits

Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic & AD&D)
401(k) Plan
Paid Time Off (Vacation, Sick, & Holidays)
Short Term Disability
Mileage Reimbursement

EOE Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability or protected veteran status.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

I certify that answers given herein are true and complete to the best of my knowledge. No requested information has been concealed. I authorize the Company to investigate all statements contained in this application for employment as may be deemed necessary on arriving at an employment decision. I authorize the Company to contact any Company or individual it deems appropriate to investigate my employment history, character, and qualifications, and I give my full and complete consent to their revealing any and all information they wish as a result of this investigation. In addition, I hereby waive my right to bring cause of action against these individuals for defamation, invasion of privacy, or any other reason because of their statements. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal. I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for the Company to hire me. If I am hired, I understand that either the Company or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of the Company has the authority to make any assurance to the contrary. **

Do you have a Valid Drivers License?*

Are you at least 21 years or older*

The Highest Level of Education completed is:*

Employment Desired*

Do you have 3+ years of experience in Custodial, Janitorial, Housekeeping, or Hospital Sanitation?*

Do you have experience in Quality Control, Engineering or Large Contract experience?*

Are there any days or hours you would unable or unwilling to work? If yes, please specify*

Are you able to perform the essential functions of the job for which you are applying, with or without a reasonable accommodation?*

Do you have any relatives currently living with or working at one of our program sites?
If yes, please provide name*

Have you ever served in the military? If yes, please provide service branch, date entered and date separated.*

Have you ever worked for Challenge Unlimited, Residential Options, or Project CU before?
If yes, please provide date and job title*

How did you hear about our job opportunity?*

Are you eligible to work in the U.S.?*

If presently employed, may we contact your present employer for a reference?*

The following questions are entirely optional.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability

Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Please check one of the boxes below:

YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Name	Date

Human Check*

Submit Application

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Custodial Quality Control Specialist

Apply for this position